
Visit the following links to set up your computer or mobile device. The operating systems listed below are supported by UBC IT. The myVPN Service relies on the Cisco An圜onnect Secure Mobility Client to provide connectivity. For users running older operating systems please follow the instructions listed in the Unsupported Operating Systems section below The Cisco An圜onnect Secure Mobility Client version 4.9 is supported on the latest operating systems only.

myVPN service is provided using hardware and software provided by Cisco.Existing myVPN clients will be automatically updated the next time a VPN connection is made.Please follow the automatic or manual installation instructions listed below for more information. Administrator access is required for the initial installation of the myVPN client software.Password: your CWL password Installation Notes To connect to the myVPN service, you will require the following information: Please note any specific information for your device or operating system. To my surprise the problem is still there, so it is not related to Avast antivir as I thought at the beginning.Below are the setup documents for various operating systems and mobile devices. How can solve this issue? What am I missing?ĮDIT: I have uninstalled my avast antivirus software now and deactivated windows firewall. The problem first appeared when an auto-update to the latest version of Cisco An圜onnect was performed (which is not optional, but happens automatically every time the vpn client is started, so going back to the previous version does not work.).

I have uninstalled and reinstalled the VPN client several times, which didn't help. I get the same error when trying to start the service over an admin command prompt ( net start "Cisco An圜onnect Secure Mobility Agent"). Windows could not start the Cisco An圜onnect Secure Mobility Agent However, when I try to start the required service - called "Cisco An圜onnect Secure Mobility Agent"- manually (using admin privileges) I get this error: Please restart this application after a minute. When I start the VPN client (vpnui.exe) I receive the following error message: I am using "Cisco An圜onnect Secure Mobility Client v9" to establish a VPN connection to a campus network at a university.
